Benefits of Outsourcing Server Management
With the rapid advancement in e-commerce and trading, maintenance of the web servers hosting the websites became an expensive task. The expense include providing required infrastructure support to manage the servers, hiring qualified professionals , providing them with ample work environment, managing human resource and other back office work handling.
Outsourcing by the western countries are more towards the Asian countries owing to the huge difference in the exchange rates of currency. The capital investment required is quite huge for installing and maintaining a web server. The risk involved is distributed when the company chooses to outsource. The outsourced team will be responsible for remote server administration tasks including helpdesk support, server updates, installations, back up and restoration and scheduled shut down of the server and so forth.
The time and money saved in remote server administration is the most impressive factor of remote server administration. The time zone difference gives you the advantage of performing maintenance and other scheduled tasks during the off-peak business hours, which further avoids the adverse affect on the availability of the server. Most outsourced teams work in a 24/7 environment which is yet another advantage.
Cost involved in recruiting human resource with matching skill set will be a challenging task if we go on looking out for native professionals. Whereas, the skill and expertise of an outsourced team will definitely pave way to customer delight. Also the cost involved in providing training to the hired candidates, creating the required infrastructure, managing the human resources and other back office tasks are all taken care off in an outsourced business. Such an expertise group will be able to resolve an average customer query in no time. Customers are always delighted to see their queries answered in a prompt manner.
Server monitoring and maintenance is a continuous job and requires very passionate professionals to handle, which is better offered by the outsourced team. Resource unavailability due to various unplanned instances is another risk mitigated by outsourcing remote server administration. Skilled professional group of people involved in the outsourced team delivers quality work by adhering to schedules or service level agreements. And since you are the client for the outsourced team, you get a superior work quality from the team. There are lot many network operation centers across the globe. And most of the western business world prefers to outsource to Asian countries like India. Supportpro is such a group of excellent professionals who provide quality work on time.